Privacy Policy

Privacy Policy

Introduction

Welcome to http://spicy-perfumes.karachi-pakistan.com (hereinafter referred to as “Spicy Perfumes,” “we,” or “our”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with various international data protection laws and regulations, including but not limited to:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25 on the Protection of Personal Information in the Private Sector
• General Data Protection Regulation (GDPR) of the European Union
• Brazil’s General Data Protection Law (LGPD)
• California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
• Colorado’s Consumer Privacy Act (CPA)
• Utah’s Consumer Sales and Service Act (UCPA)
• Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
• Virginia’s Consumer Data Protection Act (VCDPA)
• South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

1. Our official website at http://spicy-perfumes.karachi-pakistan.com.
2. Any mobile or desktop applications developed by us and made available for download.
3. Services offered through our platform, such as online purchases, customer support, and account management.
4. Interactive features on our websites, including user forums, blogs, and comment sections.

Please note that this policy does not cover third-party platforms, applications, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our practices when:

1. You register an account and use our applications and services as an authorized user.
2. You visit or navigate any of our websites linked to this policy.
3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience with Spicy Perfumes and provide personalized services. The types of information we gather include:

1. Account Information: This includes user names, email addresses, contact numbers, and passwords used to access your account.
2. Payment Information: Details related to payment methods you use for purchases, such as credit/debit card numbers (encrypted), expiration dates, and CVV codes.
3. Financial Information: Transaction history, purchase amounts, and billing addresses associated with your account.
4. Purchase Information: Products or services bought from our platform, including order IDs, quantities, and transaction dates.
5. Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile phone numbers, and device tokens used to recognize your device when you interact with our services.
6. Location Data: Information about your geographical location, obtained through GPS or other tracking technologies, when you use our location-based services.
7. Feedback: Reviews, ratings, comments, and responses provided by users regarding our products or services.
8. Social Media Information: Details from social media platforms when users choose to log in via their social media accounts (e.g., Facebook, Google) on our platform.
9. Product Information: Preferences, interactions, and feedback related to the products you browse or purchase on our website.

We collect this data through various methods, including:

• User input forms and registration processes.
• Automated technologies like cookies, pixels, and device fingerprinting.
• Interactions with our customer support team.
• Third parties who provide us with aggregated or de-identified data for marketing and analytics purposes (subject to their respective privacy policies).

Cookies

We use cookies to enhance your browsing experience and gather valuable insights about our users’ preferences. Cookies are small text files stored on your device by websites you visit, serving multiple purposes:

1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure login sessions.
2. Preference Cookies: Used to remember user settings, language preferences, and display options.
3. Analytics Cookies: Track user behavior on our site for analytical purposes, allowing us to improve performance and usability.

Users have the option to control non-essential cookies through our Cookie Manager, providing them with choices regarding their data usage.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary depending on the type of data and the purpose for collection:

• Account information is retained until your account is active or until you request its deletion.
• Purchase history may be kept for a certain period after the purchase for record-keeping and tax purposes.
• Financial transaction data is typically stored for 7 years to meet accounting and legal obligations.
• Once the purpose for data collection is fulfilled, we delete or anonymize the information, ensuring it is no longer identifiable to individuals.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction:

• Encryption of sensitive data during transmission and storage.
• Engaging secure third-party processing partners who adhere to strict data protection standards.
• Regularly updating our security protocols and conducting vulnerability assessments.
• Training our employees on data protection best practices.

Children’s Privacy

Spicy Perfumes does not intentionally collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If we learn that a child has provided us with personal data, we take steps to delete such information from our systems and servers.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

• Access: You can request access to the personal data we hold about you, along with information about how it is being processed.
• Rectification: The right to correct or update any inaccurate or incomplete personal data we possess about you.
• Erasure (Right to be Forgotten): Under certain circumstances, you can request that we delete your personal data from our systems.
• Restriction: You may ask us to restrict the processing of your personal data in specific situations, such as challenging its accuracy or lawful basis for processing.
• Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
• Objection: You have the right to object to the processing of your personal data for specific purposes, such as marketing or profiling.
• Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer via email at [email protected] or through written correspondence to our registered address. We will respond to your requests in accordance with applicable law and within the specified time frames.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or services. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions related to this Privacy Policy, your data, or our privacy practices:

• Email: [email protected]
• Postal Address: Spicy Perfumes, 321 Main Street, Karachi, Pakistan

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.